FAQs

Application

What documents do I need to submit when applying for a job?

We are looking forward to receiving your CV! Please remember that cover letters are always welcome - feel free to submit one in English or German. For more technical positions, GitHub links and portfolio samples (any format) might be required.



What is the preferred form of application?

Please apply via the link provided in the job offer. Please attach your resume in PDF or DOCX formats.



Recruitment process

How soon will I hear from you?

We promise to do it as soon as possible, usually, within 5-7 days from the moment we received your application. Do not worry - our team will let you know if there are any delays in the process.



Do you conduct interviews online or on-site?

Actually both! The majority of interviews are conducted online (via MS Teams) however, for certain jobs, on-site interviews may still be preferred.



What expectations do you have towards the applicants?

We expect you to get yourself familiar with our company and the product we are working on. MyTherapy is free to download on iOS and Android. Get it, try it out, and let us know what you think. Your feedback is very much appreciated (and anticipated)! 



How should I prepare for the interview?

We want you to feel comfortable during the meeting, as some interviews can last up to 90 minutes. Please ensure you have a glass of water by your side for your own convenience. Additionally, make sure you have a stable Wi-Fi connection and easy access to the meeting link we've provided. It's best to choose a quiet environment to avoid background noise that could affect the video call quality. If you're not feeling well or if an urgent matter arises that prevents you from joining the meeting, please inform us. Our recruiter will be happy to reschedule for a different day. 



Will I receive feedback from you?

Absolutely! We believe that providing constructive feedback to all applicants is crucial for their professional growth and development.



General Questions

Do you offer remote work?

We want to provide an attractive working environment for everyone at smartpatient by keeping a balance between remote and on-site work. We have defined mandatory presence in the office. The number of office days varies depending on your role, the size of your team, and the location you are in. It may be, for instance, once per month, or twice per week.



Do you offer paid holidays under B2B contracts?

No - the ranges that you can see in our Warsaw job ads do not include paid holidays. Please consider this information when calculating your desired daily remuneration.